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Originally Posted by yer nice one
I phoned CS, asked them to downgrade my connection too 2mb, went on NTL-world.com and tried to upgrade... saw the 10mb option and got all excited... clicked continue and get an error saying to phone CS..on 0800-052-2000
So I phoned CS again and said that I was trying to upgrade to the via the web to 10mb, (The only option available)
Straight away, CS told me that 10mb was not available till December
Why is the option to upgrade on the website then?, when its not available till december ? ...
The only upgrade available is 10mb, the 3mb option is no longer available via the web upgrade..
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I`d ring again mate, theres a real helpful women there, maybe just maybe you`ll get her!!