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yer nice one · 08-11-2005, 14:04

I phoned CS, asked them to downgrade my connection too 2mb, went on NTL-world.com and tried to upgrade... saw the 10mb option and got all excited... clicked continue and get an error saying to phone CS..on 0800-052-2000

So I phoned CS again and said that I was trying to upgrade via the web to 10mb, (The only option available)

Straight away, CS told me that 10mb was not available till December

Why is the option to upgrade on the website then?, when its not available till december ? ...

The only upgrade available is 10mb, the 3mb option is no longer available via the web upgrade..

08-11-2005, 14:04	#335
yer nice one Inactive Join Date: Nov 2004 Posts: 105	*Re: All* ntl 10meg Discussion (part 2)** I phoned CS, asked them to downgrade my connection too 2mb, went on NTL-world.com and tried to upgrade... saw the 10mb option and got all excited... clicked continue and get an error saying to phone CS..on 0800-052-2000 So I phoned CS again and said that I was trying to upgrade via the web to 10mb, (The only option available) Straight away, CS told me that 10mb was not available till December Why is the option to upgrade on the website then?, when its not available till december ? ... The only upgrade available is 10mb, the 3mb option is no longer available via the web upgrade..