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Originally Posted by orangebird
Not really, just a personal disbelief that someone can call a ltd company a f**king c**t because they didn't get a free speed upgrade at the stroke of midnight. Bit of a joke really, don't you think? I do anyway... 
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Nah, they love it - they'd much rather have a bunch of ****ers and freeloading moaners on the end of the line than a customer with a genuine CS issue. 
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Maybe it ws just an emotional outburst, like your own post.
It shouldn't be your concern anyway, it's only a company, don't feel so defensive over them, certainly not to the point where you might get yourself banned for using the same style of sweeping insults yourself.