LOL. And as if by magic, the ntl employee's come steaming in for a stand of solidarity.
Has anyone on 3mb been able to upgrade at all? Personally i think it's probably an easier process to move the 1mb and 2mb customers up to the new 10mb speed, and over the next few days we'll see them impliment the facility for 3mb users, but the automatic upgrade (which isn't today) will be for 3mb users first, like they said.
It's a bit of an annoyance when you get excited about something, regardless of you can make use of the new speeds or not, then don't get it, and see other people getting it ahead of you, even when they pay less for their service.
Bit of slack is needed on both sides of the argument.