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Originally Posted by pk1209
Thats a fair point, but doesn't explain why 1 & 2 mb customers seem to be first inline, despite NTL saying all along that 3mb would be first. And like I asked earlier, where are the lower cap options on the 10mb line?
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Maybe because tier 3 customers don't get a option to move up a tier because there is no tier 4. Tier 1 and 2 customers screens now show that tier 3 has changed and tier 3 customers tiers are gradually being migrated over now to the new 10mbs.
There is no big swicth that does tham all in one go. Each headend needs to send out the new config. I would imagine it would be madness to to them all at the same time just think if something went wrong... Would make sense to do them in turn and get reports afterwards that its gone out fine before moving on to the next one.