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Originally Posted by dezzo
So you have someone lined up for 10Meg ADSL? 
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Already got 2Meg as 'backup' so it's just a package change up to 8Meg, send NTL a recorded letter, stop the DD and phone $ky
update: Just had a call back from CS, "your Samsung will have to swapped out for a SACM, it can't handle 10Meg"
Do some CS start their day with a 'comedy hour'