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Re: Telephone hell
Piercey2, you have been messed around too much and it looks like nobody at ntl is taking proper ownership of your issues.
Cable Forum has developed good links with senior ntl management. We can escalate this issue for you. If you wish to PM some details, that will only be held by CF until we know the issue has been resolved, we will see what can be sorted.
We need:
Account holder name,
Address including postcode
Account No (as on bills), assuming one has been issued
DAYTIME phone number (ntl will want to contact you)
email addy
Full details of what has actually occurred, with dates.
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