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Originally Posted by Sherlock614
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you'd be surprised how many customers demand a tech asap because there broadband goes down for a day. Just think back to the day before you had it, how did you cope then? To some people losing the BB or TV connection is like losing a lung. Unbelievable. They seem to forget, we're not charging when the service goes down and offerig a tech visit for FREE (unlike sky
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anyways Ive strayed off topic here!