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jem16 · 05-11-2005, 11:17

My friend is on a 2mb connection but after running a few speed tests, she's lucky if she's getting 56k! NTL apparently checked it from their end and say she's getting the correct speed and it must be the PC - spyware etc. I've run an anti-virus test as well as Adaware and all is clean so I don't think it's that.

They asked me to type netstat -a and count how many listening ports - there were 4. They told me there should only be about 2 so something must be there. I told them that the PC was using ICS to share the connection to another PC so that would be listening but they weren't interested.

I did try downloading a file and noticed that the download started, then stopped for about 20 secs, then started again and stopped again etc. I'm wondering if it's a modem problem or the fact that it's connected to a USB port.

Any suggestions as to how to check this out. My own modem has a config page that I can check logs - does the Terrayon?

05-11-2005, 11:17	#1
jem16 Inactive Join Date: Jun 2003 Posts: 188	Terrayon modem My friend is on a 2mb connection but after running a few speed tests, she's lucky if she's getting 56k! NTL apparently checked it from their end and say she's getting the correct speed and it must be the PC - spyware etc. I've run an anti-virus test as well as Adaware and all is clean so I don't think it's that. They asked me to type netstat -a and count how many listening ports - there were 4. They told me there should only be about 2 so something must be there. I told them that the PC was using ICS to share the connection to another PC so that would be listening but they weren't interested. I did try downloading a file and noticed that the download started, then stopped for about 20 secs, then started again and stopped again etc. I'm wondering if it's a modem problem or the fact that it's connected to a USB port. Any suggestions as to how to check this out. My own modem has a config page that I can check logs - does the Terrayon?