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Originally Posted by jimbo
You could login to webmail ( http://webmail.ntlworld.com/) and delete the message from there - but you'd still need the username and password I'm afraid. If you call Customer Services (0800 052 2000, Option 5) or Technical Support (0845 650 0121), they can provide the details to the account holder.
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Trouble is I am not even the account holder

but the wife, and the number of hoops I have to jump through to get anything done via CS is unbeliveable.
Doesn't help that hubby works nights so what spare time he has between getting up and going to work is better spent than waitng for NTL CS
Thanks anyway