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Re: No Channel - M0403
while this is purly a guess as i lack the required knowledge to say for sure. I would say that return power of 00dbmV means there is no return path present.
I'd suggest calling for an engineer, STB may be faulty, we've had to have one replaced becuase it wasn't able to use the return path, I know for sure this will break interactive wether it affects the ability to recieve channels i dunno.
Edit: Sorry just saw your 2nd post, although im now less sure its the STB than i was i would say it probably still needs an engineer vist.
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