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Originally Posted by yorkieand
NTL every time for me. Personally I will never have dealings with sky again. In 1996 when cable first became available where I live I ditched the old analogue Sky that I'd had more or less since they'd launched. I rang Sky, told them I was changing to cable and they were fine! At the time with all the new customers cable were signing up (including many who refused to have the old white 60" dishes on their houses) Sky were probably gaining vast amounts of extra revenue from the cable companys.
SIX years later (September 2002) I received a letter from a debt collection agency saying they had taken over an old debt from Sky and that I owed them £60. This was two months subscription to Sky, and was due because I originally cancelled with them (Sky) by phone and not in writing. If I didn't pay within 30 days I would be taken to court. I did not even know I owed Sky two months money and had not received one single letter from them in all that time to say that I did. I contacted Sky who said it was no longer anything to do with them! My next port of call was the Citizens Advice Bureau. After phone calls between them and the debt collection agency I agreed to pay one month (£30) and the matter would be settled. My late father told me at the time to pay them nothing, but I didn't want to risk court. The C.A.B advised me not to have any further dealings with Sky and I never will. If they had told me that the cancellation had to be in writing in 1996 and that I would have to pay two further months I would have delayed the installation of cable accordingly. Instead they said nothing for six years and I received (for the only time in my life) a letter from a debt collection agency. I know people will say I should have referred back to the original contract, but I'd had Sky for years and had moved house twice and doubt whether I still had it.
It's strange though how despite what happened Sky regularly send me advertising mail trying to entice me back!
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Likewise I had many similar issues with Sky,
Poor Install, appalling picture quality and pathetic customer service being some of the touch points. Thankfully I am now well away from that never had a problem with ntl, the tv has been off 2 times in 3 years, I remeber previously it was common to lose the picture during rain/wind/snow we though this was a normal feature!
Would never go back and dread the day I move outside a cable area. Still looks like Homechoice may soon be a viable alternative or BT Freeview/VOD Service.
Sky are definateley the biggest bunch of cowboys I have ever had the misfortune to deal with!
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Originally Posted by Sherlock614
It is?? What are other peep's views on the picture quality front?
Don't want to make a mistake here - AARRgghh so many pros and cons its a case of 
Now i don't know what to do again |
nonsense! its luck of the draw really, if you get poor picture quality on ntl its not been set up correctly.
There shouldnt really be any difference between the picture quality on different broadcast mediums.
The main factor with DTT and DSAT is weather, heavy rain/snow and very thick cloud can cause problems, with ntl its poor set up or a poor local network.
My picture quality is certainally equal or better to that which I had on Sky.