Originally Posted by spike7451

Having left NTL after 7 years as a technician & now working for Sky,my advice....Get Sky+!!!!!!!!!!!!!!!!!!!
£49.00 for a brand new box capable of 'taping' 2 channels whle watching a 3rd already taped programme,one button timer record (highlight the programme in the tv guide & press the 'r' button!) 40 hours of taped programmes.pause & rewind LIVE tv......
To be honest,you'd be daft not to!!!!
Spike

Originally Posted by yorkieand

NTL every time for me. Personally I will never have dealings with sky again. In 1996 when cable first became available where I live I ditched the old analogue Sky that I'd had more or less since they'd launched. I rang Sky, told them I was changing to cable and they were fine! At the time with all the new customers cable were signing up (including many who refused to have the old white 60" dishes on their houses) Sky were probably gaining vast amounts of extra revenue from the cable companys.
SIX years later (September 2002) I received a letter from a debt collection agency saying they had taken over an old debt from Sky and that I owed them £60. This was two months subscription to Sky, and was due because I originally cancelled with them (Sky) by phone and not in writing. If I didn't pay within 30 days I would be taken to court. I did not even know I owed Sky two months money and had not received one single letter from them in all that time to say that I did. I contacted Sky who said it was no longer anything to do with them! My next port of call was the Citizens Advice Bureau. After phone calls between them and the debt collection agency I agreed to pay one month (£30) and the matter would be settled. My late father told me at the time to pay them nothing, but I didn't want to risk court. The C.A.B advised me not to have any further dealings with Sky and I never will. If they had told me that the cancellation had to be in writing in 1996 and that I would have to pay two further months I would have delayed the installation of cable accordingly. Instead they said nothing for six years and I received (for the only time in my life) a letter from a debt collection agency. I know people will say I should have referred back to the original contract, but I'd had Sky for years and had moved house twice and doubt whether I still had it.
It's strange though how despite what happened Sky regularly send me advertising mail trying to entice me back!