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Originally Posted by gruff_rhodes
Wrong.
Please don't mis-quote me either, i'm not expecting to be reimbursed for my 3meg connection, just the difference between 2 and 3meg.
You can't tell people you will be making a 10meg service for those people who are on 3 meg and then not deliver. That actively encourages people to upgrade from a package below in the hope they get this 10meg. Please don't tell me there arn't many people who have done the same as me. It's mis-selling a product.
I am 99% sure they will too, as whenever i have reasoned with them in the past regards what is proper i have always got what i deserved.
Like i say, NTL won't want people asking for a refund on the difference anwyay, it will be out before Dec 31st guaranteed.
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I haven't mis-quoted you....
You have
used the difference between the 2meg and 3 meg haven't you? - therefore you can't ask a refund.