Cable Forum - View Single Post - NTL or SKY

ian@huth · 03-11-2005, 10:33

The ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£65 call out charge which Sky are waiving for the OP and many others includes checking the entire system, replacing any parts (LNB, cabling, etc.) that need replacing and provision of a replacement digibox if needed.

Sky didn't call you yesterday to try to sell you an extended warranty. It would have been one of several third party warranty companies who go to great lengths to make you think that they are part of Sky and feed you a lot of untruths about what you may be charged by Sky if you have problems and don't have their warranty. If they call again which I am sure that they will either in the near future or this time next year then do a 1471 on the call. It is almost certain to be a Bognor Regis or Brighton area code neither of which have any Sky subsidiary working there.

03-11-2005, 10:33	#9
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: NTL or SKY - Help please! The ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£65 call out charge which Sky are waiving for the OP and many others includes checking the entire system, replacing any parts (LNB, cabling, etc.) that need replacing and provision of a replacement digibox if needed. Sky didn't call you yesterday to try to sell you an extended warranty. It would have been one of several third party warranty companies who go to great lengths to make you think that they are part of Sky and feed you a lot of untruths about what you may be charged by Sky if you have problems and don't have their warranty. If they call again which I am sure that they will either in the near future or this time next year then do a 1471 on the call. It is almost certain to be a Bognor Regis or Brighton area code neither of which have any Sky subsidiary working there.