Cable Forum - View Single Post - Could Somebody Consolodate Support Techniques

neo123 · 01-11-2005, 23:26

In my case it was at my dads house.. i updated his speed for him, and they didnt send the signal down properly.. i phoned back and the dept. was closed i needed. But they told me to do that first, as did another technician.

I just think knowledge is power in my world, and it would be intresting if somebody compiled a concise knowledge book for everyone to see, knowing how the tech support works.

01-11-2005, 23:26	#4
neo123 Inactive Join Date: Mar 2005 Location: South Of England Services: 20meg bb Posts: 82	Re: Could Somebody Consolodate Support Techniques In my case it was at my dads house.. i updated his speed for him, and they didnt send the signal down properly.. i phoned back and the dept. was closed i needed. But they told me to do that first, as did another technician. I just think knowledge is power in my world, and it would be intresting if somebody compiled a concise knowledge book for everyone to see, knowing how the tech support works.