Cable Forum - View Single Post - Could Somebody Consolodate Support Techniques

Chris W · 01-11-2005, 23:19

It really depends on the problem....

There is a sensible way of approaching a problem, which is to start with a list of X things and work through them until you have solved the issue. However, with experience, tech's will learn which things to do for which problems, or what is most likely to cause a problem and skip straight to that.

From the fix that you have mentioned, i guess that you either had a valid ip address, but couldn't browse, or had an ip address starting 169?

01-11-2005, 23:19	#3
Chris W cf.mega poster Join Date: Nov 2003 Location: Reading Age: 41 Services: Virgin Media Broadband Size M Posts: 6,546	Re: Could Somebody Consolodate Support Techniques It really depends on the problem.... There is a sensible way of approaching a problem, which is to start with a list of X things and work through them until you have solved the issue. However, with experience, tech's will learn which things to do for which problems, or what is most likely to cause a problem and skip straight to that. From the fix that you have mentioned, i guess that you either had a valid ip address, but couldn't browse, or had an ip address starting 169?