Thread: [Merged] PVR for NTL
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Old 01-11-2005, 21:44   #135
Tristan
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Join Date: Jun 2003
Location: Glastonbury!
Services: Telewest DTV & 4Meg BB (Bath), NTL DTV and 2Meg BB (Poole)
Posts: 1,350
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Re: PVR for NTL
I have long wondered why it is that NTL feel that they can't reveal target dates for fear of being chastised when they don't meet them, when Telewest are perfectly happy to do so. For several months now, you have been able to put your postcode into the Telewest website and (if you are in a TW are, of course) it will give you a four-week window within which VOD is scheduled to arrive. Then everyone's happy; the customer gets some idea of when it's due, and Telewest have a large margin of error to sort out any problems.

Now, a challenge for anyone who works for NTL: tell me why they can't do the same.
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