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Originally Posted by Saxo
How far in though? they upgrade the 3mb users, find aload of "mythical" techincal problems ( rake it in with people upgrading so hence my next point) make the 2mb and 1mb users tempted to this 10mb by making us wait well into Febuary I bet, and once people moving to the 10mb service at £37.99 is slowing then finally upgrade us.
Thanks NTL over 3years service and your going downhill IMHO quicker then BT.
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So, in your experience of rolling out 10 meg to 1.5 million users, what do you advise ntl do? How do you suggest they orchestrate the rollout?