If you're like me, someone who has been a dedicated NTL customer for years, and who just wants a method of recording TV without all the restrictions that currently exist, it just dosen't go down well, when you ask "When can I expect to get VOD or a PVR ?" and the reply you get is " We are not telling you!" " But anyway, my VOD is brilliant and we want more shows available etc".
There's a deal of secrecy "clickyness" and "I am alright jack" in this forum and other NTL forums and I as a customer am not happy about it. All I want to know is when abouts my VOD will be available, cos if someone says next year then I am off. That's not too much to ask is it? I am not the only one who feels like this either.!
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Originally Posted by Chris T
So NTL gets a lambasting when they announce a product and then can't abide by the dates they set, and they get a lambasting when they decide to be honest and refuse to confirm a date.
Seems they can't win. 
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