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Originally Posted by JonWish
Obviously a lot of Linux Iso's.. I think NTL only contacts you depending on how much you spend with them. TV wise I have nothing but I make about 100+ quid of phone calls per month.
btw I am expecting a letter .. but nothing has materialised and my speed is still 3MB .. 
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Actually I suspect the reason some people have letters and others don't is that they're not sending out any automated letters - it looks like the AUP team are reviewing everything case by case, which will obviously take longer. I reckon you'll get yours sooner or later.