Picked up the phone on Wednesday evening (26/10)and got no sound at all, not even a tone when pushing buttons. Went to ntlworld to see what I could do via the website, hoping to at least report a fault via it. Went to the report a fault part of the site and of course it asks you to phone!!!!!
So phone from work on Thursday 27th to be told, someone will be with you today between 4pm - 8pm, wait in, no one comes. Phone following day from work, to be told that someone had been, but did not need to enter house as fault was outside and was not fixable on that day, but fault would be fixed on Saturday 29th. Fault not fixed, so rang again this morning (31/10) to be told that now, the earliest the fault can be rectified is the 10/11/05.
Really a great level of service!!!!
