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Originally Posted by nffc
Pia- one thing you've overlooked, is that n00bs won't know what a browser is, let alone want to know about firefox. So, the people using forefox will have the expertise to realise that the site's not been tested in firefox and to test IE... the firefox users in general are the ones aware that IE's easy to pwn and do know a bit about PCs, enough to realise what's going off.
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What makes you think everyone who uses firefox has expretise? What about those who use it on a works computer/ friends computer or someone else installed it/recommended it to them so it's all they know.
I imagine this is a lot more than you make out. Last time i checked, you didn't have to be clever to use firefox, or know that it's best to use it.
There are *some* sites where it is best to use IE, but i don't believe that one of these should be a company with the status and size that M&S has.