
to Cable Forum
First things first. How are you connecting the modem to the PC - are you using USB, or Ethernet - the latter could make life a lot easier, as the ntl CD won't be essential.
You do only have one computer that you are trying to connect. Is it the same one as you used to post this thread, presumably using dial up?
If you have rebooted the PC, make sure you also reboot the modem so everything gets reset. Try uninstalling whatever may have been installed, partially, by ntl - go into the control panel > add/remove prgrams, and remove any software there from ntl. Alternatively you may need to get into windows safe mode (press F8 shortly after the computer is restarted, but before it starts to display the first windows logo screen). You can try deleting software in safe mode.
__________________
This Article shows you how to setup without using the ntl CD.