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Originally Posted by MysticKiller
Hi everyone, picked up my phone today at about 3PM and noticed it was dead, if i call it from my mobile, it rings on the mobile phone but none of the actual house phones ring. I tried calling from thge line, but nothing. When i just life the phone there is also no noise, can anyone help plz? Cheers
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When you tried dialing the 'dead' line from a mobile,it's not actually the house phone that is ringing.In a nutshell,when you lift the reciever,a electric 'pulse' is sent to the switch you are connected to & it responds by sending you the dial tone. You dial the number & the switch routes the call to the switch near the destination.The switch then routes the call to the correct phone line & another electric pulse is sent to tell the phone on the other end to ring.If the line is free,the switch replies by giving you a ringing noise or a engaged tone if it's busy.You are not actually connected directly to the other end.So ringing the dead number wont tell you anything more than it's dead.
It's either a line card fault in the mux, a outage a the mux or you've been disconnected at the street cab by a installer doing a job elsewhere by accident (a common problem as the line is often not checked by the tech<if i had a penny for......
)
Either way,you need a tech out.
Spike