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Re: What nightly games could NTL be playing?!!
Just to put a closer on this one (which started over 12 days ago)
I eventually spoke with NTL on the Monday and they arranged an engineer to call to replace the modem. He came, but didn't replace the modem, instead he faulted the cable and arranged for a cable crew to attend but on the 27th (10 days later!).
Yesterday (27th) the cable guys attended, but they didn't replace the cable, they replaced the modem!!!
So I had waited over 10 days for a modem which the original engineer was supposed to supply.
However I have got a half price subs for the next 3 months to compensate for the wait.
But even then the engineers didn't deregister the old modem so I couldn't connect with the new one until I chased the problem with Tech Support.
What can you do?
Nigel
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