An email I just sent to Marks and Sparks via their online enquiries form:
(A warning to FF users - the second of these two links *will* crash your browser immediately. The first one just doesn't display properly)
Quote:
Certain of your pages seem to have been redesigned in the last couple of days - in particular this one, which I have been referring to over the possibility of ordering a cake: http://www2.marksandspencer.com/foodmagazine/
and its sub-page:
http://www2.marksandspencer.com/food...es/index.shtml
Information which previously displayed adequately in any browser now fails to work properly in anything but Microsoft's internet explorer. The second of the two pages causes the Firefox browser (PC version) to crash completely and displays quite incorrectly in Safari (Mac OS).
In this age of accessibility, greater choice of web browsers and W3C web design standards, it is totally unnecessary inexcusable to employ web designers who cannot even produce web pages that are coded to internationally agreed standards and work properly regardless of the browser or platform used to view them.
You also need to employ a proof reader who can spell - Occasion is misspelled on your left-hand navigation throughout that part of your site.
I am most disappointed and am inclined to order my cake elsewhere. You will only need to have blocked a handful of your customers with this incompetent web design before any money you might have saved in producing it on the cheap will have been lost in sales.
Yours in great disappointment,
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Says it all, really. When will these people learn?
