Cable Forum - View Single Post - NTL Indian support centres

huxleypiguk · 27-10-2005, 18:16

People seem to thinks that if all these jobs were in the UK then everything would be OK. FACT: You cannot get people with the necessary technical knowledge to work in callcentres in the UK. I remember when tech support for ntl: was in Newport and there was often 100+ calls in the queue.

So lets pay them more shall we ? Maybe 20k for an Internet tech ? Fine, but guess who will be squarking when their bills go up to employ them !

27-10-2005, 18:16	#103
huxleypiguk Inactive Join Date: Nov 2003 Location: Cardiff Posts: 259	Re: NTL Indian support centres - a plea to NTL People seem to thinks that if all these jobs were in the UK then everything would be OK. FACT: You cannot get people with the necessary technical knowledge to work in callcentres in the UK. I remember when tech support for ntl: was in Newport and there was often 100+ calls in the queue. So lets pay them more shall we ? Maybe 20k for an Internet tech ? Fine, but guess who will be squarking when their bills go up to employ them !