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istiaque · 27-10-2005, 15:02

In response to Paul:

Even then I would require a second line as upgrading the service wont give me an increase in cap allowance (except from 300K to 2/3Mb).And getting a second line is not an option in terms of price.

I really dont mind if they had a sensible cap in the following ways:

1. allocate a cap for peak, and another higher cap for offpeak

or

2. allocate a certain max speed during peak (which wouldnt cause disruptions to everyone) and allow full speed during offpeak

or

3. allocate a pay-per-10 Gig system

- any of these ways would ensure that ALL their customer base is happy, not just some of them.

27-10-2005, 15:02	#27
istiaque Inactive Join Date: Oct 2005 Location: northamptonshire Age: 42 Services: NTL 2Mb BBand NTL 1Mb BBand Sky Digital Posts: 11	Re: NTL Complaint In response to Paul: Even then I would require a second line as upgrading the service wont give me an increase in cap allowance (except from 300K to 2/3Mb).And getting a second line is not an option in terms of price. I really dont mind if they had a sensible cap in the following ways: 1. allocate a cap for peak, and another higher cap for offpeak or 2. allocate a certain max speed during peak (which wouldnt cause disruptions to everyone) and allow full speed during offpeak or 3. allocate a pay-per-10 Gig system - any of these ways would ensure that ALL their customer base is happy, not just some of them.