There are many things I dont understand about NTL. As mcmanic pointed out NTL are going for volume of customer's, they dont care if they all casual user's on the bottom tier it just adds to more people on their service. This means quality of service goes down and they become arrogant enough to get rid of power user's. The capping is very unusual, its an all day cap which will probably do little to ease peak time congestion whilst they could get better customer relations and handle peak time usage if off peak cap was high and on peak cap low. Then there is the postcode lottery, a user is been throttled for 56gig of usage which in today's age is pretty low for an isp to consider high, even plusnet are using a higher threshold. But in a different area a user is congratulated for dropping to 130gig. Telewest may have less user's but is that a bad thing? their is such thing as growing too fast and that is exactly what NTL are doing. I see packet loss, latency issues, throughout isses every single night now, and they wont dissapear with a 10mbit upgrade they will just get worse, this is a result of upgrading the end user's connection without upgrading the pipes carrying that data, the peering capacity. NTL is about one thing only now and that is getting new customer's its all they want to do, look at what changes they make it is all to draw in the new customer, I hope I get proved wrong and their is a ton of upgrades going on in the background but something tell's me their isn't. NTL are now at the size that makes them big and powerful enough to be arrogant, they can afford to lose customer's because new ones are coming in that fast.
Another new issue that I am confident will popup is when the proxy server's crumble under their new load's, especially people running speedtest's they realise their isnt a great deal of use for their new capped 10mbit so they run speedtest's all night so they can gloat.
I felt they have gone in the wrong direction here, I would have liked them to invest in improving their peering and capacity enabling them to lose the proxie's and improve performance and even raise their cap level's they could then have been proud of a more reliable and faster network offering high content, superior contention levels and great gaming performance, but that would not bring in new customer's so it wasn't done.
