I can't speak for your leaflets, but the one that arrived last week does not say TRIAL anywhere in the brochure or letter or T&Cs or FAQs.
It is also listed as a selling point of each of the TV packages, which (by the nature of the word trial) would not be appropriate.
http://www.home.ntl.com/icat/television
And the On-Demand page of the ntl woebsite also mysteriously avoids using the word TRIAL..as per
http://www.home.ntl.com/page/ondemand
Quote:
TV, the way it was meant to be
Brand new ntl on demand is TV the way it was meant to be. Forget TV schedules, this great new service brings you your very own video library. Movies, music videos, the most popular shows from the BBC, kids programmes and adult content from a continually updated library. Simply pick a show and play it whenever you want. After it starts you can pause, rewind or fast-forward and watch it again and again.
Real choice, real control
On demand is simple to use - access to the service is free and you don't need any new equipment. You get lot's of free programmes too like BBC shows such as Eastenders and Top Gear, music to suit all tastes as well as something for the kids. Don't worry, anything you have to pay for will be clearly marked before you buy and will appear on your bill.
With on demand, programmes start when you say so. Choose from a huge range of entertainment - a selection of your favourite TV shows, hundreds of films, music videos and kids programmes... all at the touch of a button.
ntl on demand gives you control, choice and convenience
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Note the use of the words "brand new" and "service". By definition I trial is not brand new, as it is not strictly available officially.
Also the entire residential T&Cs do not mention the word TRIAL
http://www.home.ntl.com/page/termsresidential
So, wherever you have got your information from, it is not up to date or accurate - and the VOD service is
not a trial.