Thread: NTL Complaint
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Old 27-10-2005, 13:40   #13
istiaque
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Join Date: Oct 2005
Location: northamptonshire
Age: 42
Services: NTL 2Mb BBand NTL 1Mb BBand Sky Digital
Posts: 11
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Re: NTL Complaint

Firsly in response to SLM, I am willing to pay for unlimited services, but do they provide such an option? NO, a 1Meg Connection suffices me perfectly but the 3Gig per month is just bonkers!

And in response to the 2nd post by SLM, Lets get on with NTL first the rest of the ISPs will have to follow suit if NTL decide to go uncapped.

In response to all of the previous posts, i plan to do the following:

1> Build up a list of complaints of ntl customers regarding the broadband services, not just about the caps.

2> Will post my final complaints letter and will be open for people to add/remove bits.

3> Submit the complaints to NTL but after receiving their response, a further complaint will be submitted to various organisations that deal with the matter.

4> Finally will get another complaints letter set up outlining all the procedures already taken and the responses received, which will be used for a "group task"
- more on part 4 later down the line!

People all I am asking for is input, not financial aid or people to get angry. I made this thread for people to post complaints regarding ntl, not for people to judge me or what i do.

We as the customers, have the potential to make NTL to work around our requirements. It is our money that goes into their pockets and obviously improving the network.

__________________

Attention To All Readers of This Post:

From here on, can people please post any of the following:

- problems with NTL broadband
- how NTL could improve NTL Broadband

But please do not post links to previous threads as this becomes difficult for me to compile a list of complaints.

This thread is for constructive complaining, so pretty please no more posting of URLs to previous threads, THANKS

Let the posting of complaints and suggestions begin:
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