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Originally Posted by welshbhoy
The connection slows randomly. No specific time, How do I check my signal levels??
@chris w. Running Windows XP
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you can't check the signal levels on a terayon
At a guess, it sounds like the pc is crashing because when the modem loses it's cable connection, windows sees it as a different kind of USB device, the "unsafe" disconnection of one device and then connection of another (as far as windows is concerned) is likely to be what is causing the pc to crash.
IIRC the problem was particularly prevalent with the following usb chipsets: sis 7001, Via 3038 and Ali M1543. Check in the device manager to see if you have any of these (navigate to the "Universal Serial Bus" category and expand it).
It would be advisable to switch to ethernet as this is a much more stable connection. If the ethernet cable is the only issue you have, send me a SAE and i'll pop one in the post for you (PM me for details).
However, the fact that the cable light is going out suggests that the modem is losing it's connection- most likely caused by a low power level, or low Signal to Noise ratio. Contact ntl and they should get an engineer booked for you. He may/ may not replace the modem depending on whether this is necessary or not.
hth
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Originally Posted by Paul
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nope doesn't work... sorry
