[welshbhoy]

Over the past week I have been having problems with my PC. I am on the 2mb package and it was slowing down to a stop. I run various scans, spyware and anti virus, nothing found. Then my modem started shutting down, taking my PC with it.

I have the Terayon modem. On it are the power light, cable light and pc light. Whilst trying to identify the problem with my PC I phoned a friend who know's a bit and he asked if my modem had been shutting down. I did'nt know at this point, so started watching the lights on there. Sure enough the cable light would turn off and being connected to my PC via usb the PC would crash.

I have read a little bit on various forums looking for an answer and it seem's the slowdown and losing speed is affecting a lot of people. The complete loss a cable connection however seems confined just to me.

I rang NTL tech support and spoke to a chap named Julian who I have to say was really really helpful and impressed me. He said that he could see my speed had taken a dip at times but could not explain why I keep losing my connection. He said that it could be due to maintainence being carried out, or a hardware conflict. I explained that I had actually just formatted my machine because I thought there was a problem before I realised it was the cable modem and so have a fresh install and no hardware other then the cable modem connected.

Would any one here maybe be able to offer an explanation and a possible fix for this issue?

cheers.