Cable Forum - View Single Post - Phone disconnected by mistake any NTL people able to help?

Web-Junkie · 26-10-2005, 15:41

Thanks Rob, I grilled my mother a bit more (I know how she forgets things when she's mad) and found out something I wasn't aware of.

The second number in our house is an extension of the original line as 'Kerry' could not find reference to another line in the house and after digging a bit more stated it must be an extension of the existing line hence it got disconnected too when the line was diconnected! My father sorted this second line out but passed away a few years ago unfortunately, so I can't find any more details of the second line.

The bit about 'going elsewhere' wasn't said nastily or sarcastically, but the meaning is the same, and I suppose is said to many customers expressing dissatisfaction.

Do you still want the details or should I wait in light of this finding?

26-10-2005, 15:41	#15
Web-Junkie Inactive Join Date: Aug 2004 Services: 30mb BB Posts: 1,556	Re: Phone disconnected by mistake any NTL people able to help? Thanks Rob, I grilled my mother a bit more (I know how she forgets things when she's mad) and found out something I wasn't aware of. The second number in our house is an extension of the original line as 'Kerry' could not find reference to another line in the house and after digging a bit more stated it must be an extension of the existing line hence it got disconnected too when the line was diconnected! My father sorted this second line out but passed away a few years ago unfortunately, so I can't find any more details of the second line. The bit about 'going elsewhere' wasn't said nastily or sarcastically, but the meaning is the same, and I suppose is said to many customers expressing dissatisfaction. Do you still want the details or should I wait in light of this finding?