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Old 26-10-2005, 14:22   #14
MovedGoalPosts
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Join Date: Jun 2003
Location: 127.0.0.1
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Re: Phone disconnected by mistake any NTL people able to help?

This saga appears to be dragging on, and on, and on.

Have ntl admitted to you that they made a mistake in cutting off both phone lines?

If you want to PM some details, I will ask our senior ntl contacts to look into it for you. I will need your account number, address including Postcode. Phone number (state which should have been disconnected and which should not have been), a current contact number (mobile?), and full details of everything you have said to ntl, or had said to you. We'll hold onto this for only as long as needed for a resolution.
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