Cable Forum - View Single Post - Phone disconnected by mistake any NTL people able to help?

Web-Junkie · 26-10-2005, 13:39

Well, my mother contacted NTL this time and it's going to take another 10 days according to a lady called Kerry Anne! No explanation of why I was told 3-5 days previously as 10 days is standard. My mother said didn't want to be without a phone another 10 days but was told that she could make 'other' arrangements if she wanted, meaning if you don't like it go elsewhere!!!

I was fuming when she told me, I nearly went round to a mates to ring them back up again and telll them where they could stick their phone but thought better off it as my mother pays the bill so it could land her in bother.

So I have no choice but to wait up to another 10 days, well thanks a million NTL!

26-10-2005, 13:39	#13
Web-Junkie Inactive Join Date: Aug 2004 Services: 30mb BB Posts: 1,556	Re: Phone disconnected by mistake any NTL people able to help? Well, my mother contacted NTL this time and it's going to take another 10 days according to a lady called Kerry Anne! No explanation of why I was told 3-5 days previously as 10 days is standard. My mother said didn't want to be without a phone another 10 days but was told that she could make 'other' arrangements if she wanted, meaning if you don't like it go elsewhere!!! I was fuming when she told me, I nearly went round to a mates to ring them back up again and telll them where they could stick their phone but thought better off it as my mother pays the bill so it could land her in bother. So I have no choice but to wait up to another 10 days, well thanks a million NTL!