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Originally Posted by jayandfoo
Apparently, if any cables have been damaged, despite the fact that it wasn't me who damaged them, I will be liable to pay £25.00 call out charge and £25.00 maintenance charge.
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That's nothing... someone was trying to tap into my BT line at an old address, BT charge by the hour for engineer call outs if it is not their fault- so i ended up with a bill for £135 + VAT. Took 8 weeks and numerous phone calls to sort out