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Old 25-10-2005, 14:37   #13
nomadking
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Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb, V6 STB
Posts: 8,120
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Re: Intermittent connection problems Please help

Quote:
Originally Posted by thejoose
Im in abington mate (broadway) looks like its not just me then! the 8 hrs a day sounds spot on similar - i will confirm with the snr and signal pwer details later - any idea where to go from here?
Your modem snr and signal levels are not the problem. The problem appears to be in the equipment and/or cable dealing with the connection between the dynamic IP addr and the next internal NTL connection (10.x.x.x). All TS are able to do is fill in a form reporting the problem. If when the problem occurs again (prob tonight 25th) more than one user reports the same problem happening in the same local area it might help someone at NTL to identify where the problem is.
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