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Originally Posted by grindemon
An Indian in India ....
Common Sense prevails in those who understand the above statement and the following ...
I doubt ntl: Technical Support in India has scripts to follow .. They do sound mechanical ... I guess they have certain steps to follow when encountered with a situation !
English would be 1st language for people who are graduates and belong to well-off families ... It is for me !!
Didn't mean to offend .. nor have I taken to heart the comments on this forum as they are yours ....

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I believe a degree is a prerequisite for a job with ntl in india.
do you work in a call centre for a UK company btw?