All very odd cause after reading the latest posts in this forum i phoned NTL customer support this morning and they told me
"NO ONE has 10mb service, it is going to be December before ANY ONE gets it".
I explained to him that people in this forum are saying they have it an he simply and clearly said
"this is UNTRUE"
He then went on to tell me
"NTHELL is not run by ntl an there for what u read here is rubbish"
i pointed out to him that i was aware that the forum is not run by ntl but explained that some NTL staff/engineers use it to which he replied
"those people wouldnt know as ntl has not confirmed anything to anyone at this time".
Now either this particular Ntl employee is not being told whats happening or he is just plain lying to people. lol Not like them to do that.
But 1 thing did become very clear during this phone call an that is that ntl customer service dont give a **** about paying customers inquiries.
Ntl should take a tip from the bt advert "its good to talk" an maybe retrain some of there staff as in the case of this person he lacked the basic ability to be civil. But he will be pleased to know that a complaint was logged against him shortly afterwards not that i expect ntl to take any notice.
So once again in the words of NTL .....
"NO ONE HAS THE 10mb SERVICE AN WONT UNTILL DECEMBER"
Ill leave it to you to work out whos the liar.
