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Old 24-10-2005, 21:01   #10
spike7451
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Join Date: Apr 2005
Services: Sky+/BT Home hub,phone & fusion mobile.
Posts: 448
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Re: Phone disconnected by mistake any NTL people able to help?

If it's till not on at you end,i'd lay odds that it's been PHYSICALLY cisconnected at the street cabinet (removed from the D sides)
The problem now is that to reconnect you physically (and i'm not talking on the computer system here) need to re-jumper from E side to D side in the Mux (multiplexer) & connect your drop cable to the correct d side in the cabinet.Thi needs a enginner out.And i'd ask for some comp! Imagine your a OAP with a lifeline phone & your off for a few days,how worried would you be??....
Spike
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