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Originally Posted by sollp
Well you need to make sure your set up is ok, if your using PC for gaming any of the usual checks like ad-aware spyware ect. Make sure your cable installation hasn't any loose connection within the house. Is it the gaming site only that has the issue? is it every site you browse?
Then if after this call NTL see if there is an issue with your installation, or that there could be problems within NTL network for this particular site.
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My systems are fine and free of nasty spyware etc... ive tried 4 systems on my line and still the net probs remain. Also i should add on a phone call to NTL tech support they said they had no other reports of packet loss and high ping issues. They did lie to me over the phone as i know other people have complained about the same problems.
I understand that all the probs we have could be related to the network upgrades that are going on atm and tbh if it is then they should let us know that this type of thing could happen even if they only tell us on the phone.