This is the full e-mail,the area is ashford kent
Systems UpgradeFrom 8.00pm Thurs 11th November - Thurs 18th November we will be making improvements to our services and systems.
During this time you will be unable to make changes to your Internet Service, however existing customers will be able to send and recieve emails, surf the web and upload to your webspace. Our Internet Support centres will have limited acces to their systems during this period. Normal service will be restored on the morning of Thurs 18th November. As an alternative to calling Technical Support, why not utilise ntl's new Broadband Medic online diagnostic and repair tool, available at
www.ntlworld.com/help/broadbandmedic this tool will have limited functionality during the upgrade period.
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