Thanks for trying to help
I never could diagnose network problems myself. Not sure this is the best route to trace, does this help?
1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 8 ms 7 ms my-UBR [10.152.95.254]
3 8 ms 8 ms 7 ms rdng-t2cam1-b-ge94.inet.ntl.com [62.253.122.137]
4 114 ms 247 ms 274 ms winn-t2core-b-ge-wan61.inet.ntl.com [62.253.121.129]
5 24 ms 7 ms 8 ms win-bb-b-so-320-0.inet.ntl.com [62.253.184.117]
6 12 ms 6 ms 9 ms win-bb-a-ae0-0.inet.ntl.com [213.105.172.161]
7 9 ms 9 ms 10 ms bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234]
8 21 ms 9 ms 10 ms 195.50.91.129
9 11 ms 11 ms 12 ms ge-0-3-0.bbr1.london2.level3.net [4.68.124.61]
10 116 ms 116 ms 116 ms ae-0-0.bbr1.dallas1.level3.net [64.159.1.109]
11 143 ms 144 ms 136 ms as-0-0.mp1.phoenix1.level3.net [64.159.3.213]
12 136 ms 135 ms 152 ms ae-21-52.car1.phoenix1.level3.net [4.68.98.34]
13 249 ms 155 ms 156 ms 67.72.71.38
14 156 ms 156 ms 155 ms news.easynews.com [140.99.99.130]