[GreenGoblin]

Hey,

Some of you may remember me from a while ago now when i had problems with high pings etc, After several attempts to exsplain this to the NTL indian customer support i gave up and carried on with the problem, i think in the end NTL got the hint that somthing was wrong and they fixed it.

But now its back with something else, Now i get packet loss during online gaming. Tbh i don't feel like chating on the phone to someone accross the world for half an hour asking me if my computer is turned on. So i thought i would look back her for guidence.

Before i spoke to a ntl employee from here (can't remember his name) but he mensioned somthing about Downstream and upstream power or somthing. And he shown me how to retrieve this information which i did, then shown it him. He said theres somthing defo wrong with something, So i rang NTL and told them that there was a problem with upstream power etc and they said theres nothing wrong and put the phone down.

So now i'm back to thinking thats it the upstream power etc thats causing my problem, I somehow remembered how to retrieve this information;

Downstream Receive Power Level : -14.90 dBmv
Downstream SNR : 32.19 dB
Upstream Transmit Power Level : 38.00 dBmv

Could someone tell me if this is the cause of my problems? or if its another problem all together and could improve my internet service.

Thanks in advance!!

Regards
GreenGoblin