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Originally Posted by Rone
A woman i spoke to in Customer Service said if you are paying your bill, the one thing they would not do is disconnect you.
She said speed can be reduced, and letters sent out, so was she mis-informed about being cut off?
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No, she wasn't mis-informed. It's not ntls
practice to cut people off for going over the 'cap'. BUT they can, and have every right to. My point is, if you go over the cap and get caught, stop ****ing and moaning about it. It could be worse...
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Quote:
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Originally Posted by mcmanic
lol, so if for example you got put down to 512k and your neighbour was fine downloading 250gigs a month then you wouldn't wonder why you was targeted and he wasn't, that and why some people are allowed to download considerably more than other area's. And no-one is being *Kevin  * as far as i can see, we just want to know why NTL are so indisisive.
big clap for that response  , that really helps, lol
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I wasn't trying to help (what's the point, you all know the d/l limits, yet still choose to complain when you get caught...

), just pointing out some facts.