Thank's for the number Jimbo but we did explain that we wanted the SACM upstairs when we cancelled our STB account. At no point did they mention anything about an extra charge for installing a cable.
As a matter of fact, the guy who dropped off our SACM and picked up the STB did mention that the "cable gang" (his words) would sort it for us. Alas no "gang" and no extra cableing
