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jonbr · 20-10-2005, 12:57

This could be an issue with the modem; I had the same thing a few weeks ago. Normal reading of emails and viewing web sites was fine. BUT, when I started to download a large file (s/w update or video clip) the connection would drop, the modem reset and then be ok until I tried again. I got it to go offline completley one time and called them. Becuse the modem was off line they just sent an engineer and he replaced the modem for me. It's been fine since.

I used to have a Terayon modem, apparently they are open to damage from fluctuations in the power and we'd had several power cuts before it started to fail.

20-10-2005, 12:57	#5
jonbr Inactive Join Date: Jan 2005 Services: DTV (Sky+), DTV (VM), phone, 4Mb BB (wireless) Posts: 187	Re: connection problems This could be an issue with the modem; I had the same thing a few weeks ago. Normal reading of emails and viewing web sites was fine. BUT, when I started to download a large file (s/w update or video clip) the connection would drop, the modem reset and then be ok until I tried again. I got it to go offline completley one time and called them. Becuse the modem was off line they just sent an engineer and he replaced the modem for me. It's been fine since. I used to have a Terayon modem, apparently they are open to damage from fluctuations in the power and we'd had several power cuts before it started to fail.