[iansumuk]

I am with Demon, they recently upgraded my line from a 512KBit to a 2048MBit. It's great! Their customer service department are wonderful to deal with, one of the best of any call centres. I pay £19.99 a month. There is no cap.

A word of warning. Don't deal with Plusnet, they have a horrible ticket system for support and they play the statistics game. I manage 12 peoples home accounts on PlusNet, they will always answer and close the ticket before you get chance to reply, this means they can claim to resolve all issues within a day or less. It's pathetic. Not only that, they tried to install ADSL at a rural location, the drive is 1.5 miles long. There are four houses. The line was multiplexed. They sent BT to remove the multiplexor, still no ADSL signal. They said "it has been provissioned now - it is a fault." BT then managed to cut the line off completely for 11 days...rural with no phone and no mobile coverage on any of the networks...FUN! The customer told me to give up, Plusnet claim it is provissioned and we're now in contract and we must pay for it for 12 months despite the fact that neither they nor BT were able to get it going. I tried to tell them that no court in the land is going to buy the fact that it is provissioned when we have never ever had a signal but as usual my email to them bounced...I think their staff manually bounce them when they don't want to know. I am now working on transferring all my customers away from their service. They even rang me to ask why I am moving one account - they then proceded to have an argument with me about it for 30 minutes even though I'm prefectly within my rights to move that account.

Try DEMON. It's £25 if you want static IP, £20 without.